Every solution sold is a solution deployed.

Selling sustainability solutions is how good ideas become real-world change. But having a solution that matters doesn’t automatically make it easy to sell.

Upside ESG helps the people behind those solutions understand their buyers, sharpen their strategy and close more deals. We combine deep sustainability experience with buyer research, practical sales strategy and AI-enabled tools to help you move from promising conversations to meaningful commitments.

You bring the solution. We help you make the case.

Meet our founder
Heather Burns
Founder, Upside ESG

Sustainability and commercial advisor with 20+ years of experience helping organizations act on sustainability challenges and helping solution providers bring better solutions to market.

Our story
How we got here

Working as a divemaster in Thailand, I saw two parts of the island’s economy pulling against each other. Diving depended on a healthy marine environment, while fishing activity was damaging it. That tension sparked a question: how could businesses succeed without undermining the resources they depended on?

I founded the business in 2006 under an earlier name, initially helping companies with sustainability reporting and strategy.

Over time, clients returned with a different ambition. They had ideas for sustainability-related products and services—and needed help bringing them to market. Our work evolved to support them.

Alongside that work, I founded the Connecticut Sustainable Business Council. Through Upside’s work with the council over the past decade, we’ve helped connect businesses learning about sustainability with those providing solutions.

These experiences brought the commercial challenges into sharper focus: finding the right buyers, understanding what matters to them and making a case they can act on.

Today, that is the focus of Upside ESG. It’s a more specialized direction, built on two decades of working with businesses on sustainability—and evolving how we help as their needs change.

How could businesses succeed without undermining the resources they depended on?

Our mission

Help the people who sell sustainability solutions close more deals—because solutions can't make a difference if they never reach the people who need them.

Our vision

A world where sustainability solutions become business as usual—and the people who bring them to market are recognized as changemakers.

Our values
Relationships over transactions

We play the long game. A deal may not be the right fit, but the relationship still matters. We aim to leave people better informed, better connected and glad we crossed paths.

Evidence over assumptions

We ground our advice in buyer research, not guesswork. We ask questions, challenge assumptions and stay honest about what we know—and what we still need to learn.

Strategy with heart

Clear thinking and genuine investment in your success. We're your strategist and your cheerleader—ready to challenge you, support you and celebrate your wins.

In it together

We work alongside you, not at arm's length. We bring our expertise, respect yours and turn insights into action together. When something isn’t working, we get curious, adjust and keep moving.

Progress with integrity

We help you make a compelling case without overstating what your solution can do. The right sale serves the buyer, builds trust and gets a worthwhile solution deployed.

Built on sustainability. Focused on growth.

We understand the complexity behind the pitch—and the work it takes to connect a solution's potential with a buyer's priorities. Our approach combines sustainability expertise with research, strategy and technology to help you focus your efforts and build a clearer path to a sale.

We take your commercial goals seriously because we take the work behind them seriously.

Subscribe to Selling Sustainability. Monthly buyer trends, signals and resources, read by 700+ people at companies like Deloitte, EY, Samsung and more.

EmailSubscribe
Privacy · Terms · Cookie Policy · Research Standards · Cookie settings© 2026 Upside Systems. All rights reserved.

Upside Systems operates on the ancestral homeland of the Schaghticoke, Paugussett, and Mohican peoples, who have stewarded this land since time immemorial. We honor their enduring presence and continued connection to this place.